Most common questions
To check if the apartment is available simply send us a booking enquiry or contact us directly by e-mail or phone. We will contact within 24 hours to confirm availability and send you an offer.
Required fees:Yes, we are charging a 39Euro final cleaning fee. Our base prices for the apartments include 2 guests. Every extra person over two pays 15 Euro per night. Also arrivals between 22:00 – 00:00 are subjected to a late check-in fee of 10Euros (after midnight the fee is 20 Euro).
Optional fees:A late check-out until 16:00h is possible for the price of 20 Euro. If you happen to loose the key to the apartment there will be a 100 Euro fee.
- We accept cancellations only in written form sent by e-mail by the person who originally made the reservation. The act of the prepayment means a booking of the apartment for the indicated period and acceptance of our cancellation policy. In case of cancellation the compensation for the landlord is as follows:
- Cancellation more than 30 days prior to arrival: 25% of the whole stay
- Cancellation 29 to 15 days before arrival: 50% of the whole stay
- Cancellation 14 days before arrival: 75% of the whole stay
- In case of no show we require 100 % of the total booking amount
- Cancellations must be made by 12 midday EET (Eastern European Time) on the appropriate day
- For more information about our apartments and services, please do not hesitate to contact us via email or phone.
Optional fees: A late check-out until 16:00h is possible for the price of 20 Euro. If you happen to loose the key to the apartment there will be a 100 Euro fee.
- provide us with an e-mail address to which we will send you an offer
confirm your booking by paying a prepayment (50%)
To learn more email us at firstname.lastname@example.org
It depends on the apartment:Studio apartment:
- Apartment Vienna Relax:1-3 people
- Apartment Vienna City Center:1-3 people
- Apartment Ortlieb: 1-5 people
- Apartment Schönbrunn: 1-5 people
- Apartment Moriz: 1-5 people
- Apartment Park Schönbrunn: 1-5 people
- Apartment Vienna De Luxe: 1-6 people
- Apartment Mariahilf: 1-6 people
- Apartment Oval Residence: 1-4 people
- Apartment Vienna De Luxe 2: 1-6 people
- Apartment Vienna Art: 1-4 people
It depends on the apartments:
- Apartment Ortlieb: 40m2
- Apartment Schönbrunn: 69m2
- Apartment Moriz: 50m2
- Apartment Park Schönbrunn: 50m2
- Apartment Vienna Relax:35m2
- Apartment Vienna De Luxe: 60m2
- Apartment Vienna City Center:39m2
- Apartment Mariahilf: 52m2
- Apartment Oval Residence: 55m2
- Apartment Vienna De Luxe 2: 60m2
- Apartment Vienna Art: 53m2
Yes, ones upon arrival. Every guest receives bed linen, big and small towel:
- 1 x bed linen set (per person)
- 1 x bed fitted sheet (per person)
- 1 x bath towel (per person)
- 1 x small towel (per person)
- 1 x dish cloth (per apartment)
Four of our apartments present you with the option of a private parking space. If you would like to use it you have to inform us prior confirmation to reserve the parking space for you. In that case you will receive a remote control for the door of the garage from our colleague by arrival.